Partnerships for success driven by world-class association management.

Member Management

We understand that your members are the lifeblood of your organization. Whether your members are individuals or organizations, it’s vital to serve each member’s needs individually – and that is difficult to do without the right systems and practices. With members coming together across geographies and time zones, with different interests and entry points into the organization, it can be a challenge to make and keep your members happy and engaged.

Our association member management solutions combine advanced technology with association management best practices and efficient staffing to ensure that members are able to connect, network and collaborate efficiently and effectively.


Our Association Member Management Services Include:

  • Guidance from Virtual’s technology solutions team to select, install, configure and manage the right association management software solution for your organization
  • Managing member interactions in compliance with industry best practices
  • Answering membership inquiries, providing information to members and prospects and processing membership applications and renewals
  • Providing member onboarding kits to new members
  • Ensuring compliance with your organization’s legal documents, including bylaws and IPR policy
  • Managing member email announcement lists, e-newsletters and membership renewal campaigns
  • Providing monthly membership status and activity reports






Association Management Blog

Q&A with Brittney Burns, Events Manager at Virtual What do you do at Virtual? At Virtual, I manage events for a technology-focused, non-profit association management company. This might mean plann [...]

The RSA Conference is this week in San Francisco. This event is like the annual prom for the security industry—part conference, part trade show, part “place to be.” In the midst of all the Diet Cokes [...]

I know the rest of the country doesn’t want to hear it, but all I’ve watched on TV this week is Super Bowl highlights.  I’ve watched the replay of the game.  I’ve watched the NFL films featuring the m [...]

The budget: The lifeblood of any organization. Nonprofit and for-profit organizations wrestle continually with maintaining and improving their overall operations. Regardless of tax status, organizatio [...]

We’re fortunate at Virtual to be in a position to support many worthy causes in the Boston area.  Over the past few years, we’ve given tens of thousands of dollars to charitable causes ranging from th [...]

Contacts


Andy Freed, Chief Executive Officer
Phone: 1.781.876.6205
Email

Bruce Rogers, Founder & Chairman
Phone: 1.781.876.6209
Email